Critical Articles that every customer needs to read

​SP Marketplace Alerts

Announcements WebPart not Displaying Images

We have discovered an issue with our Announcement WebPart that is used in most of our products and is located on the Intranet main page and Department Portal Staff/Employee pages. The issue results in the small icons located to the left of an Announcement...

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ALERT! Do not change the SPAdmin User licenses or password.

We have had a number of customers submit support tickets because their Flows or Power BI dashboards stopped working.  Nearly 100% of the time it is because someone in their organization changed the UserID we use to install and support SP Marketplace products.

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ALERT! Changes in classic form customizations in modern lists 

This change impacts DFFS Forms in SP Marketplace products.  If your DFFS forms are not loading properly when you are in Modern SharePoint mode, please submit a support ticket, we have a fix for this.

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​SP Marketplace Alerts

Announcements WebPart not Displaying Images

We have discovered an issue with our Announcement WebPart that is used in most of our products and is located on the Intranet main page and Department Portal Staff/Employee pages.

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PDF's not opening in MS TEAMS Desktop

If your PDF attachment/file is not opening in your MS TEAMS desktop program, try using the TEAMS WebApp. This is a known issue with Microsoft. Use the below link to view a MS forum thread on the subject.

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Edit a SharePoint page or news post in MS TEAMS

This feature allows users to edit modern SharePoint pages or news posts within Teams experience. Users can now pin a Page or News Post to a Teams channel and make edits without leaving Teams. 

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SP Marketplace Alerts

ALERT! Microsoft Lists vs SharePoint Lists Using DFFS

Microsoft is replacing the default Modern List view in SharePoint on Microsoft 365 (SharePoint online) with Microsoft Lists. Microsoft Lists have a similar look to the Modern List view, but it causes the Classic DFFS to fail to load​. 

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Power BI Data not Refreshing

There may be several reasons contributing to this issue. We will explore a couple of these situations here. Account password may have changed: Every PBI dashboard dataset refresh has to be updated with the new credentials when the password...

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ALERT! Facility product User Correspondence Limit

There is a known issue in our Facility product with the vLookup for User Correspondence that breaks if the User Replies List exceeds 5000 items. The issue is due to a missing indexed...

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Office 365 Changes you need to know about

Edit a SharePoint page or news post in MS TEAMS

This feature allows users to edit modern SharePoint pages or news posts within Teams experience. Users can now pin a Page or News Post to a Teams channel and make edits without leaving Teams. 

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Microsoft TEAMS - GUEST Access Settings

If you need to collaborate with guests across documents, tasks, and conversations, utilize Microsoft Teams. Teams has a master on/off switch for guest access and a variety of settings available to control what guests can do in a team.

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ALERT! Changes in classic form customizations in modern lists

This change impacts DFFS Forms in SP Marketplace products.  If your DFFS forms are not loading properly when you are in Modern SharePoint mode, please submit a support ticket, we have a fix for this. 

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