Transform Office 365 into an Employee Hub
SP Self-Service Hub takes basic SharePoint and Microsoft Teams to the next level by adding function and features that transform it from a basic News site to a Employee Self-Service Hub. Designed using proven best-practices from over 1000 implementations, SP Self-Service Hub turns Office 365 into a employee Self-Service Portal Structure that puts 90% of what an employee needs to do their job within 1-2 clicks.
Out-of-the-box Best Practice Design transforms Office 365 services in to an integrated Self-Service Digital Workplace that provides:
- an integrated portal structure for:
- Organization News & Information
- Documents and files
- Employee facing Business Processes
- Central Service Requests
How Will SP Self-Service Hub Transform Your Business?
Empower employees with Self-Service
SP Self-Service Hub provides employees with a consistent and easy way to access information, resources, services, and processes without having to deal with each individual department. SP Self-Service Hub features six major components:
1. News & Events
2. eDiscovery (Employee Directory, FAQ, KB, ...)
3. Document Central
4. Process Central
5. Help Central (Service Requests)
6. Department Self-Service Portals
Need to know how to add a dependent to your health insurance policy? Looking for the Planner tutorial? Want to see the Travel policy? Need the local bus schedule? Want to find an employee that has SharePoint skills? No longer is it necessary to search endlessly or sign in to several applications.
Everything employees need is now located at the tips of their fingers in one central Self-Service Portal Structure.
Beyond just the News we add:
Empower employees with eDiscovery: all the information they need in one place
SP Self-Service Hub is the organizational Home for your company to access everything to do business successfully. We enhance the basic Communications Site by adding eDiscovery features. Looking for the latest company or industry news? Its personalized for you. We add Announcements and alerts that are be pushed up from departments. Need directions to the New York office? Click on Offices and open a Bing map. Need to find someone with Power BI experience? Search for skills in the Employee Directory. Need to find the latest local bus schedule? Look at local links to web sites based on your location in Active Directory.
SP Self-Service Hub provides all the information employees need, right at their fingertips. It also acts as a personalized navigation point to operational portals and sites within the Digital Workplace Structure on Office 365 and SharePoint.
Meaningful Engagement with Active Content from across the Organization
Collaboration and employee engagement goes beyond just email, live chat, and dynamic discussions. It bridges the gap from the vision of leadership to employee recognition to a newsletter delivered through blogs. Collaboration and engagement is key to establishing a strong corporate culture.
SP Self-Service Hub on Office 365 and SharePoint makes it easy to capture the latest sales success in news, announce a new wellness program or post a planned system outage alert. With Active Content, all areas of the business contribute, pushing news, announcements/alerts, and events from department or division portals to the Hub Home Page
But you don't want to do this without content governance. Managing content has never been easier with Content Manager Dashboard. We provide an easy to use content administration panel to approve, target and schedule content on the Hu Home page. Best of all each departments can also has their own dashboard to manage content at their level!
The Content Manager Dashboard makes governance easy
Interactive, targeted, personalized
SP Self-Service Hub integrates with Office 365 tools like Teams and Yammer to provide live chat, meetings, and discussions, right from the employee directory. It leverages Office 365 People and Teams to collaborate right from Self-Service Hub Home.
The Organization Home experience is personalized for each user with content targeting leveraging your Active Directory, such as local news, announcements and links. The MyLinks feature allows users to select personalized icons that link to their favorite and most used content, application, or website right from the home page. SP Self-Service Hub allows users to set up the Hub portal home page their way.
A Best Practice Portal Structure
Beyond the home page, the SP Self-Service Intranet Package delivers a full Operational Portal Structure that includes employee self-service and fully functioning department sites with consistently designed Service Portals.
Employee and department staff productivity greatly improves when you empower employees with an intuitive, consistent way to access resources (documents, files), services, and business processes across departments.
Each department can manage their own Service Portal and content using the SP Department template. It includes a secure Staff Portal, a center for receiving and tracking service requests, managing documents, staff schedules, and tasks. This can be accessed from the Staff MS Team also.
The other side of the Department provides an Employee Service Portal, through which employees can get access self-service resources like an FAQ, Documents, news, announcements and events. Plus, every department includes a built in Service Request application.
Get started with SP Hub Portal today
Take a deeper look into SP Intranet Portal
See how SP Self-Service Intranet can transform your business
An Office 365 SharePoint Intranet: Increase collaboration, break down silos, communicate more effectively.