SP IT Help Desk is currently on version 15.9. All videos below relate to SP IT v15.9 only. The main upgrade in v15.9 is DFFS (Dynamic Forms for SharePoint) Modern. As a result, we can easily upgrade clients who are currently using SP IT v15.x to 15.9. However, as always: this needs to be in a consultative way, to protect y customizations.

SP IT Help Desk v15.9
Part 1: Introduction

SP IT Help Desk v15.9
Part 2: Case Management

SP IT Help Desk v15.9
Part 3: Asset Management

SP IT Help Desk v15.9
Part 4: Teams Integration

SP IT Help Desk v15.9
Part 5: PowerBI Dashboard

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SP IT Help Desk v15.9: Complete Overview | IT Service Management for SharePoint & M365

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