In our last blog “The Hidden Issue of Siloed Departments and Organic IT Chaos,” we discussed the impact of siloed departments that operated in isolation of each other at businesses. As the business grew, these siloed departments, such as HR and IT, added their own separate applications and systems. The result was a chaotic IT infrastructure, or what we call Organic IT.
Organic IT has a chaotic effect on the business, from IT costs to interdepartmental communication to employee productivity.
In our last blog, “The Need for a Digital Workplace on Office 365,” we talked about Organic IT - systems and applications that arose naturally as the business grew. At the time this was necessary from a departmental point of view in order to set into place a way for employees to receive services, follow procedures, submit requests, and ask questions.
The downside to this approach of Organic IT is that interdepartmental communication and access to employee-facing business processes, such as time off or expense reporting, is completely separate from one another. This presents a number of problems when employees need to interact with multiple departments and receive services in order to effectively do their job.